Data Protection

I.   Overview

If we may welcome you as a customer or business partner, please read from point III.

If you visit our website, please read from point II.

II.   What data do we process if you visit our website

Welcome to the website www.parktiger.de! Please get an idea of how we process your personal data when you visit our website (Art 13, Art 14 GDPR; section 165 para. 3 TKG – Austrian Telecommunication Act).

When you visit our website, the following data may be processed:

  • Browser type,
  • operating system,
  • country,
  • date,
  • time and duration of access,
  • IP[1] address and pages visited on our website including entry and exit pages,
  • contact page on website,
  • device data: We may store personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address),
  • data you enter via a contact form,
  • email address,
  • payment details,
  • telephone number.

The processing of this data is necessary to manage the security of the operation of the website and to ensure the functionality of the website from a technical point of view. The collection of this data is partly carried out via technical cookies. These technical cookies are only used to the extent necessary section 165 para. 3 TKG). The processing of this data is justified by our legitimate interest in the operation of our website (Art. 6 para. 1 lit f GDPR).

For the operation of our website, it may be necessary for us to disclose your data to the following recipients:

– Recipient of data: SiteGround Spain S.L.

o Purpose of data processing: Website hosting and website provider.

o Legal basis of data processing: Predominant legitimate interest (Art 6 para 1 lit f GDPR).

o Place of business: Spain

o Basis for transfer to a third country[2]: Within the EEA.

– Recipient of data: Payment provider (currently Stripe, Inc).

o Purpose of data processing: Payment processing

o Legal basis for data processing: Contractual necessity (Art 6 para 1 lit b GDPR)

o Place of business: Worldwide, USA

o Basis for transfer to a third country: Art 49 GDPR

– Recipient of data: Trustami GmbH

o Purpose of data processing: Rating platform

o Legal basis for data processing: Consent (Art 6 para 1 lit a GDPR)

o Place of business: Germany

o Basis for transfer to a third country: Within the EEA

– Recipient of data: eKomi Holding GmbH

o Purpose of data processing: Evaluation platform

o Legal basis for data processing: Consent (Art 6 Abs 1 lit a GDPR)

o Place of business: Germany

o Basis for transfer to a third country: Within the EEA.

– Recipient of data: Xtreeme Sagl (Planyo)

o Purpose of data processing: Online planning tool

o Legal basis for data processing: Predominantly legitimate interests (Art 6 para 1 lit f GDPR)

o Place of business: Switzerland

o Basis for transfer to a third country: adequacy decision according to Art 45 GDPR.

– Recipient of data: Google Analytics; GoogleMaps; Recaptcha (Alphabet).

o Purpose of data processing: Statistical evaluation of the website (Google Analytics); Google Maps (localisation service) and security measures (Recaptcha).

o Legal basis of data processing: Consent (Art 6 para 1 lit a GDPR)

o Place of business: USA

o Basis for transfer to a third country: Art 49 para 1 lit a GDPR.

– Recipient of data: Microsoft Inc, Clarity

o Purpose of data processing: Statistical evaluation of the website

o Legal basis for data processing: Consent (Art 6 para 1 lit a GDPR)

o Place of business: USA

o Basis for transfer to a third country: Art 49 para 1 lit a GDPR

– Recipient of data: Facebook (Meta)

o Purpose of data processing: advertising

o Legal basis for data processing: Consent (Art 6 para 1 lit a GDPR)

o Place of business: USA

o Basis for transfer to a third country: Art 49 para 1 lit a GDPR

– Recipient of data: Youtube (Alphabet)

o Purpose of data processing: Video streaming service

o Legal basis for data processing: consent (Art 6 para 1 lit a GDPR)

o Place of business: USA

o Basis for transfer to a third country: Art 49 para 1 lit a GDPR

– Recipient of data: Global Site Position

o Purpose of data processing: Search engine optimisation

o Legal basis for data processing: Predominantly legitimate interests (Art 6 Abs lit f GDPR)

o Place of business: Austria

o Basis for transfer to a third country: Within the EEA

II.1.     Overview of „technical“ Cookies

The above data is stored via so-called “cookies[3]. Cookies are text files that are stored on your computer and enable an analysis of the use of the website. They are used to recognise and store temporary data of the homepage visitor. We only use cookies to the extent necessary to communicate with you via the homepage.

These technical cookies are activated as soon as you visit our homepage.

The following cookies are used on our platform on the basis of our predominantly legitimate interest (Art 6 para 1 lit f GDPR):

Name of the cookie: nlbi_#

o Purpose of the cookie: Used to ensure the security of the website and the detection of fraud.

o Duration of storage: Session

o Country of residence of the recipient: France

– Name of the cookies: Rc::a; rc::c

o Purpose of cookies: These cookies are used to distinguish between humans and bots.

o Duration of storage: Persistent

o Country of residence of the recipient: USA

– Name of the cookie: test_cookie

o Purpose of the cookie: Used to check whether the user’s browser supports cookies.

o Duration of storage: 1 day

o Recipient’s country of residence: USA

– Name of the cookie: visid_incap_#

o Purpose of the cookie: Retains the user’s states for all page requests.

o Duration of storage: 1 year

o Country of residence of the recipient: France

– Name of the cookie: incap_ses_#

o Purpose of the cookie: Retains the user’s states for page requests.

o Duration of storage: Session

o Country of residence of the recipient: France

– Name of the cookie: Consent

o Purpose of cookie: Used to determine whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the compliance of the website with the GDPR.

o Duration of storage: Session

o Country of residence of the recipient: France

– Name of the cookie: pll_language

o Purpose of the cookie: This cookie is used to determine the visitor’s preferred language and to set the language accordingly on the website, if possible.

o Duration of storage: 1 year

o Country of residence of the recipient: Netherlands

II.2.     Overview of „Marketing-Cookies“

In addition to the “technical cookies” described above, we also use so-called advertising cookies (including “statistical cookies”). These advertising cookies enable us to better understand and evaluate your interests. With the help of the advertising cookies, we can merge your “surfing behaviour” across the boundaries of our website with data from other websites. This is to enable us to better understand the interests of our homepage visitors and to target them more effectively.

We respect that not every visitor to the website will want this. Therefore, we only process your data in the course of advertising cookies if you consent to this (Art 6 para 1 lit a GDPR). You can revoke this consent at any time, whereby the data processing carried out up to the time of revocation remains justified.

Currently, the following advertising cookies are used:

– Name of the cookie: _clck

o Purpose of the cookie: Statistical purposes

o Duration of storage: 1 year

o Country of residence of the recipient: USA

o How it works: Collects data about the user’s navigation and behaviour on the website – From this, statistical reports and heatmaps are generated for the website owner.

– Cookie name: _clsk

o Purpose of the cookie: Statistical purposes

o Duration of storage: 1 day

o Recipient’s country of residence: USA

o Functionality: Registers statistical data about visitors’ behaviour on the website. This information is then used for analysis purposes.

– Name of the cookie: _cltk

o Purpose of the cookie: Statistical purposes

o Duration of storage: Session

o Country of residence of the recipient: USA

o Functionality: Registers statistical data about visitors’ behaviour on the website. This information is then used for analysis purposes.

– Name of the cookie: _ga (Google)

o Purpose of the cookie: Statistical purposes

o Duration of storage: 2 years

o Country of residence of the recipient: USA

o How it works: Registers a unique ID that is used to generate statistical data about website usage.

– Name of the cookie: _gat (Google)

o Purpose of the cookie: Statistical purposes

o Duration of storage: 1 day

o Country of residence of the recipient: USA

o How it works: Used by Google Analytics to limit the query rate.

– Name of the cookie: _gid (Google)

o Purpose of the cookie: Statistical purposes

o Duration of storage: 1 day

o Country of residence of the recipient: USA

o How it works: Registers a unique ID that is used to create statistical data about how visitors use the website.

– Name of the cookie: pagead/1p-user-list/#

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: USA

o How it works: Used by Google to better estimate advertising efforts.

– Name of the cookie: pagead/landing

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: USA

o How it works: Used by Google to better estimate the advertising effort.

– Name of the cookie: c.gif

o Purpose of the cookie: Statistical purposes

o Duration of storage: Session

o Country of residence of the recipient: Ireland

o How it works: Collects data about the user’s navigation and behaviour on the website – From this, statistical reports and heat maps are generated for the website owner.

– Name of the cookie: MUID

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of recipient: Ireland

o How it works: Used by Microsoft to enable synchronisation with Microsoft domains.

– Name of the cookie: SM

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: Ireland

o How it works: Used by Microsoft to enable targeted advertising.

– Name of the cookie: SM_B

o Purpose of the cookie: Marketing purposes

o Duration of storage: 1 year

o Country of residence of the recipient: Ireland

o How it works: Used by Microsoft to enable targeted advertising.

– Name of the cookie: _fbp

o Purpose of the cookie: Marketing purposes

o Duration of storage: 3 months

o Country of residence of the recipient: Germany

o Functionality: Used by Facebook to display advertising products.

– Name of the cookie: IDE

o Purpose of the cookie: Marketing purposes

o Duration of storage: 1 year

o Country of residence of the recipient: USA

o How it works: Used by Google to analyse click behaviour in order to serve targeted advertising.

– Name of the cookie: _fr

o Purpose of the cookie: Marketing purposes

o Duration of storage: 3 months

o Country of residence of the recipient: Germany

o Functionality: Used by Facebook to display advertising products.

– Name of the cookie: _tr

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: Great Britain

o How it works: Used by Facebook to display promotional products.

– Name of the cookie: _gcl_au

o Purpose of the cookie: Marketing purposes

o Duration of storage: 3 months

o Country of residence of the recipient: USA

o How it works: Used by Google AdSense to increase advertising effectiveness.

– Name of the cookie: ads/ga-audiences

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: USA

o How it works: Used by Google AdSense to increase advertising effectiveness.

– Name of the cookie: ANONCHK (clarity)

o Purpose of the cookie: Marketing purposes

o Duration of storage: 1 day

o Country of residence of the recipient: Ireland

o Functionality: Used by to improve advertising efficiency.

– Name of the cookie: _uetsid

o Purpose of the cookie: Marketing purposes

o Duration of storage: 1 day

o Country of residence of the recipient: USA

o How it works: Collects data on visitor behaviour to improve advertising.

– Name of the cookie: _uetsid / _uetsid:exp

o Purpose of the cookie: Marketing purposes

o Duration of storage: Persistent

o Country of residence of the recipient: USA

o How it works: Collects data on visitor behaviour to improve advertising.

– Name of the cookie: _uetvid

o Purpose of the cookie: Marketing purposes

o Duration of storage: 1 year

o Country of residence of the recipient: USA

o How it works: Collects data on visitor behaviour to improve advertising.

– Name of the cookie: VISITOR_INFO1_LIVE (Youtube)

o Purpose of the cookie: Marketing purposes

o Duration of storage: 179 days

o Country of residence of the recipient: USA

o Functionality: Estimates user bandwidth on pages with integrated Youtube videos.

– Name of the cookie: YSC (Youtube)

o Purpose of the cookie: Marketing purposes

o Duration of storage: Session

o Country of residence of the recipient: USA

o How it works: Registers a unique ID to identify which videos are of interest.

– Name of the cookie: Yt-remote-cast-available; yt-remote-cast-installed; yt-remote-cast-installed; yt-remote-connected-devices; yt-remote-device-od; yt-remote-fast-check-period; yt-remote-session-app; yt-remote-session-name

o Purpose of the cookie: marketing purposes

o Duration of storage: session and persistent

o Country of residence of the recipient: USA

o Functionality: Stores user preferences when retrieving a Youtube video integrated on other websites.

III.   For what purposes do we process your data if we are in a business relationship?

In the course of our business relationship with patients and business partners, we process data on the basis of contractual (processing of the contractual relationship with you, pre-contractual obligations, invoicing of services, dispatch of documents, communication for the processing of the contract) and legal obligations (legally required storage within the meaning of section 132 BAO) (Art 6 para 1 lit b and c GDPR) as well as on the basis of our legitimate interests or on the basis of the legitimate interests of third parties (Art 6 para 1 lit f GDPR), namely:

– for the purpose of internal administration and management of your business case to the extent necessary (e.g.: Processing your business case, forwarding your business case to various departments, filing, archiving purposes, correspondence with you);

– for the purpose of providing our parking services;

– for the purpose of direct marketing (e.g.: Mailing, emailing, satisfaction surveys, congratulatory letters, statistical analysis);

We would like to expressly inform you that you can object to the processing of your data for the purpose of direct advertising.

– assertion and defence of legal claims

in each case to the extent necessary. The processing of your data serves the purpose of initiating, maintaining and handling our business relations. If you do not provide us with this data, we will unfortunately not be able to process your business case.

If necessary, we process your data based on your voluntary, express consent (Art. 6 para. 1 lit a GDPR).

IV.   How long do we store your data?

We will only store your data for as long as is necessary for the purposes for which we collected your data. In this context, statutory retention obligations must be taken into account (for example, for reasons of tax law, contracts and other documents from our contractual relationship must generally be retained for a period of seven years (§ 132 BAO)). In justified individual cases, such as for the assertion and defence of legal claims, we may also store your data for up to 30 years after termination of the business relationship.

We store data of interested parties for up to three years from the time of the last contact by the interested party.

V.   Who might receives your data?

In the course of our business relationship, it may be necessary for us to transmit your data to the following recipients:

– Recipients: auditors and tax advisors

o Purpose: Tax advice

o Legal basis: Contractual necessity

o Country: Deutschland

o Basis for transfer to third country: Within the EEA

– Recipients: Banks

o Purpose: Payment processing

o Legal basis: Contractual obligation

o Country: Within the EEA

o Basis for transfer to third country: Within the EEA

– Recipients: Lawyers, courts, dispute resolution.

o Purpose: Pursuit and defence of legal claims

o Legal basis: Predominantly legitimate interests

o Country: Deutschland

o Basis for transfer to third country: Within the EEA

VI.   Do we receive data from third parties (Art 14 GDPR)

In the course of a business relationship or the initiation thereof, it is naturally necessary to conduct research on the business partner. This is done exclusively to the extent necessary for this purpose. In this context, data may be retrieved and processed from the following sources:

Our company does not obtain any data from third party sources.

VII.   Does automated decision making take place (Art 13 Abs 2 lit f GDPR)?

No automated decision-making or profiling takes place in our company.

VIII.   What are your right regarding the processing of your data?

We would like to inform you that, provided the legal requirements are met, you have the following rights regarding the processing of your data:

– Have the right to request information about which of your data we process (see in detail Art 15 GDPR).

– You have the right to request the correction or completion of incorrect or incomplete data concerning you (see in detail Art 16 GDPR).

– Have the right to have your data deleted (see in detail Art 17 GDPR).

– The right to object to the processing of your data which is necessary to protect our legitimate interests or those of a third party (see in detail Art 21 GDPR). This applies in particular to the processing of your data for advertising purposes.

– Have the right to receive the transfer of the data you have provided in a structured, common and machine-readable format.

If we process your data on the basis of your consent, you have the right to revoke this consent at any time by email. This does not affect the lawfulness of the data processing carried out up to this point (Art 7 (3) GDPR).

IX.   Do you have a right to complain?

If, contrary to expectations, there is a breach of your right to lawful processing of your data, please contact us by post or email. We will endeavour to deal with your concerns promptly. However, you also have the right to lodge a complaint with the supervisory authority for data protection matters responsible for you.

The address of the German data protection authority is:

The Federal Commissioner for Data Protection and Freedom of Information

Graurheindorfer Str. 153

53117 Bonn

X.   How can you get in contract with us?

If you have any further questions about the processing of your data, please do not hesitate to contact our data protection coordinator using the contact details below.

XI.   Controller

Parktiger Germany GmbH

Regus Berlin Brandenburg Airport

Willy Brandt place 2

12529 Schönefeld

Telefon: +43 123 5055

help@parktiger.at

[1] An IP address is a number that is assigned to a device. With the help of this IP address, devices can communicate via the Internet. Each IP address contains information about the Internet service provider used and the physical location of the device used. In this way, information about the user of the device can be obtained.

[2] “Third country” includes all states other than (1) the Member States of the European Union and (2) the Member States of the European Economic Area, i.e. in addition to the EU Member States, Iceland, Liechtenstein and Norway.

[3] You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all the functions of this homepage to their full extent.